It’s not always easy to know your janitorial service is working—but it’s exceedingly easy to notice when it’s not working. Along these lines, building managers may define the value of their service with a lot of negatives: they’re happy when the floors aren’t dirty; surfaces aren’t dusty; windows don’t have spots. For Cleaning services in Orange County, this poses a challenge when making the goal of providing a value-added service – in what areas can a business persuasively differentiate itself, other than just making sure the floors aren’t dirty?
No single aspect of an operation adds value as quickly as proper training. Benefits are exponential. Defining “clean” and training staff to consistently get to that level means labor dollars are being efficiently used. Everyone knows that when cleaning issues arise, management from both ends get involved, a double waste of management time that can easily be avoided by investing adequate training time up front.
Technology and Equipment
It’s necessary to stay on top of innovations in the industry. Innovations that make cleaning faster, safer, and less impactful on the environment are being developed more rapidly than ever before, creating a constant opportunity for adding value to the services you offer. It’s increasingly true that cleaning services and clients both share in the benefits from these leaps forward—many green cleaning technologies also end up saving clients money, which make them irresistible. Stay on top using sources such as ISSA’s Innovations, Trends, and Technology page to make sure you’re not missing out on any opportunities.
Making an Impact
Over and above the “clean factor,” companies are progressively distinguishing themselves as leaders in updated, socially conscious practices, which has the potential to make a serious difference in perceived value. Take, for example, the practice of day cleaning, which is growing in popularity, but was by no means the norm even recently. Revolutionary, beneficial practices like this have the potential to add value to your service, but it should be understood that sometimes the value being added may not yet conform to the values of your client. In such situations, dialog becomes necessary. Potentially—even often—added social value and added bottom-line value are not mutually exclusive.
All of these areas have the potential to make an impact. For cleaning services and businesses in in Orange County, when clearly expressed value added meets consistently delivered quality, everybody wins.